KONJÖ

A credit or debit card is required to make all reservations.

Due to the intimate size of our restaurant we operate a cancellation policy, guests are required to provide a deposit of £10 per table to secure the reservation.

The cancellation fee reflects the cost of food, drink and staffing incurred by us in anticipation of the booking and loss of revenue from the empty table.

All cancellations require advance notification of at least 72 hours via email; otherwise a fee of at least £10 per reservation will be applicable. The same charge will apply to no-shows.

In the event of a cancellation within 72 hours of the arrival date we will keep the whole payment as a cancellation charge. If we are able to re-let the booking we will refund the payment. (Minus an  administration fee) In the event of a cancellation outside of 72 hours of the arrival date, we will refund the payment. (Minus an administration fee) Reservations that are transferred to a new date within at least 72 hours before will not be subject to the processing fee.

Within seven days prior to your reservation, our team will contact you to reconfirm your booking. If we have not received reconfirmation from you at least 24 hours prior to your reservation time, we reserve the right to cancel your booking and resell your table.

HOUSE OF JÖRO & MILL ACCOMODATION

A  50%  per room per night booking deposit will be taken at the time of the booking.

We operate a 14 day cancellation policy for rooms. Should you fail to cancel your reservation at least 14 days  prior to your arrival then the full cost of your accommodation will be deducted from your credit card as a cancellation fee.  The same charges will apply to no-shows.  If the booking is cancelled at least 14 days prior to your reservation date, the 50% deposit will be refunded. (Minus a £10 administration fee)